Vacating a property

Terminating a tenancy agreement


Click here to download Vacation Notice from tenants


Either landlord or tenant can terminate a tenancy by giving the other party the appropriate notice under The Residential Tenancies Act 1997.

If a tenant wants to simply vacate whilst on a monthly tenancy, 2 weeks written notice is required. It is accepted as received the day it arrives at our office. If there is still a fixed term in force, the tenant should call their Property Manager to discuss finding a suitable tenant ASAP. 2 weeks written notice is still required. In the The tenant is also responsible for the following:


a) Pay rent until the property is re-let to an approved tenant by the landlord or continue to pay rent until the expiration of the fixed term agreement, whichever occurs first.

b) Pay a pro rata letting fee to the agent.

c) Pay any pro rata advertising fee

d) Pay for credit checks conducted on new applicants pro rata

Please refer to your tenancy agreement regarding any associated costs pertaining to a lease break situation.


Vacating/Final Inspections


Upon receiving written notice that a tenant is vacating, our company will confirm this and provide a checklist as to how the tenant should leave the property. In short, the property should be left clean and tidy, gardens attended to and if any accidental damage has occurred, this should also be attended to prior to the final inspection. If the property is not left in a respectable condition, we will hire professional cleaners at your expense, this cost will be deducted from your bond.

Our policy is to conduct the final inspection with the tenant once they have completely vacated the property and finished all their cleaning, gardening etc. On the basis that this has been done, most final inspections are straight forward to conduct. All keys, remote controls and the rentcard are to be handed over at this inspection. Our reference is always the original Condition Report completed by both parties at the commencement of the tenancy.


If the agent and tenant agree on the bond to be refunded, they will together submit a bond refund request form. Once this is complete, you will be refunded the agreed amount as directed by the form. This is typically processed inside of 14 days. If the tenant and agent disagree on the return of the bond, you may file a dispute to the RTA in Queensland.

Further Information (Queensland Tenants)

Should you need any further information on the vacate process, the RTA have a collection of informative tenant fact sheets which can be found at  Alternatively, your property manager will be happy to answer any questions you may have.